Refund Policy

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Refund Policy

We typically do not refund donations but if you have made an error in making your donation, we will honour your request for a refund.

Please note that all requests for refunds must be made in writing by email to the Finance Manager at enquiry@hcsa.org.sg within 15 days of the donation. The request should include the details of the initial donation – including the date, amount, name of donor, tax receipt number and the nature of the error. Any tax receipt issued for the incorrect amount immediately becomes void and invalid, and a new tax receipt will be issued for the amount of the corrected donation.

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