Refund Policy

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Refund Policy

We typically do not refund donations but if you have made an error in making your donation, we will honour your request for a refund.

Please note that all requests for refunds must be made in writing by email to the Finance Manager at within 15 days of the donation. The request should include the details of the initial donation – including the date, amount, name of donor, tax receipt number and the nature of the error. Any tax receipt issued for the incorrect amount immediately becomes void and invalid, and a new tax receipt will be issued for the amount of the corrected donation.

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